What is Servus Credit Union Online Banking?
Servus Credit Union Online Banking is a secure digital platform that allows you to manage your finances anytime, anywhere. Whether you’re a personal account holder, a small business owner, or a corporate client, Servus Online Banking provides you with the tools you need to stay in control of your money. From checking your balances to paying bills, transferring funds, and accessing detailed financial reports, the platform is designed to simplify and enhance your banking experience.
How to Log In to Servus Online Banking
Personal Banking Login
If you’re a personal banking customer, here’s how you log in:
- Visit the official Servus Credit Union website.
- Click the "Personal Login" button in the top-right corner of the homepage.
- Enter your Member Number or User ID. Your Member Number is usually found on your statements or account documents. If you’ve set up a User ID, you can use it instead.
- Type in your password. Make sure it matches the security guidelines you were provided during account setup.
- Click “Log In” and start managing your finances online.
Business and Corporate Banking Login
Business and corporate clients have a separate, secure login process:
- Go to the Servus website.
- Select “Business Login” from the options at the top of the page.
- Enter your Business Member Number or Corporate ID. This number is provided when you sign up for business banking services.
- Input your secure password. If you have multiple users accessing the same account, make sure each individual uses their assigned credentials.
- Click “Log In” and access your business accounts, payroll tools, and financial reports.
For additional help with logging in, check the Help Centre or contact Servus customer support.
Personal Banking Features
Servus Credit Union’s online banking is packed with features to make managing your personal finances easier:
- 24/7 access to your accounts
- Real-time balance and transaction updates
- Secure Interac e-Transfer® functionality
- Bill payments and recurring payment scheduling
- Customizable alerts to help you keep track of spending
Business & Corporate Banking Features
For businesses and corporations, Servus Online Banking offers robust tools that help streamline financial operations:
- Payroll management and vendor payments
- Multi-user account access with customizable permissions
- Detailed financial reporting and cash flow analysis
- Seamless integration with accounting software
- Dedicated support for business and corporate clients
Key Features of Servus Online Banking
Both personal and business customers benefit from the following features:
- Mobile-friendly design for banking on the go
- Easy-to-navigate interface that simplifies financial tasks
- Secure document storage and account statements
- Quick and easy account switching
- Comprehensive transaction history and export options
Why Use Servus Credit Union Online Banking?
Servus Online Banking is designed to provide a secure, convenient, and efficient banking experience. Key benefits include:
- Convenience—manage your accounts anytime, anywhere
- Cost savings—reduce branch visits and paper statement fees
- Efficiency—simplified processes for paying bills, transferring funds, and managing multiple accounts
- Security—state-of-the-art encryption and multi-factor authentication
- Flexibility—tailored solutions for both personal and business banking needs
How Servus Keeps Your Data Secure
Servus Credit Union takes your privacy and security seriously. Our online banking platform includes:
- Industry-standard encryption to protect your information
- Multi-factor authentication for an additional layer of security
- Continuous monitoring for fraudulent activity
- Frequent software updates to address new security threats
- Educational resources to help you stay safe online
Learn more about our security measures.
Frequently Asked Questions (FAQ)
1. How do I reset my online banking password?
If you’ve forgotten your password, click the “Forgot Password” link on the login page. You’ll be prompted to enter your Member Number or User ID, and you’ll receive instructions to reset your password via email or text. If you need further assistance, you can contact Servus Credit Union’s support team.
2. What should I do if I’m locked out of my account?
If you’ve entered incorrect login details multiple times, your account may be temporarily locked. Wait a few minutes and try again. If the issue persists, contact Servus Credit Union customer support to verify your identity and regain access.
3. Can I use Servus Online Banking on multiple devices?
Yes, Servus Online Banking is accessible from multiple devices, including your computer, smartphone, and tablet. Make sure you’re logging in through the official Servus Credit Union website or the official mobile app to ensure the security of your account.
4. How do I set up Interac e-Transfer®?
Once logged in, navigate to the “Transfers” or “Interac e-Transfer” section. You’ll need to add a recipient by entering their email address or phone number. After that, you can quickly send money to the recipient by selecting the account, entering the amount, and confirming the details. The recipient will receive an email or text with instructions to deposit the money into their account.
5. What security measures does Servus use to protect my online banking account?
Servus Credit Union employs a range of security measures, including strong encryption, multi-factor authentication, and continuous monitoring for unusual activity. In addition, the platform encourages members to use strong, unique passwords and to change them regularly. You’ll also find detailed guidance on how to recognize and prevent phishing attempts on the Servus website.
Customer Support & Resources
Need help? Servus Credit Union provides comprehensive support services:
- Dedicated online help center with FAQs and troubleshooting guides
- 24/7 technical support for online banking issues
- Step-by-step video tutorials and user guides
- Personalized support from your local branch representatives
Visit our Contact Us page for more details.